Ne Plus Ultra ApS

45612791

Snebærhegnet 3

2670 Greve

nc@neplusultra.dk

53 53 42 99

Our terms and conditions apply to the purchase of goods on www.neplusultra.dk for delivery in Denmark when you shop as a consumer.

We accept payment with: Dankort, Visa, MasterCard, MobilePay, Apple Pay and Google Pay.

The amount will not be debited from your account until the item is shipped.

All prices are stated in Danish kroner (DKK) including VAT.

We reserve the right for typing errors, price changes, and sold-out items.

We ship with PostNord A/S.

Delivery costs are DKK 0 per order.

Delivery time is usually 1-3 business days.

We only deliver in Denmark.

As a consumer, you have a 14-day right of withdrawal when shopping with us.

As our products are food supplements, the right of withdrawal lapses if the packaging is broken.

This is because the item cannot be returned due to food safety concerns.

If you wish to exercise your right of withdrawal, the item must be returned in unopened original packaging.

You must inform us within 14 days of receiving the item that you wish to cancel your purchase.

Please return the item to:

Ne Plus Ultra ApS

Kjærsvej 8

2670 Greve

You are responsible for the return shipping costs.

Once we have received and approved the returned item, we will refund the amount to the same payment method you used for the purchase.

You have a 2-year right to claim under the Danish Sale of Goods Act.

This means that you can have the item exchanged, receive a price reduction, or a refund if the item is defective and the claim is justified.

The claim must be made after you have discovered the defect.

The item should be sent to:

Ne Plus Ultra ApS

Kjærsvej 8

2670 Greve

Products from Ne Plus Ultra ApS are supplementary food supplements, and should not replace a healthy and varied diet or a healthy lifestyle.

We cannot be held responsible for the incorrect use of the products.

Purchases from Ne Plus Ultra ApS are subject to Danish law.

Any dispute shall be settled by the Danish courts.