We are the data controller for the processing of personal data that we process about our customers and business partners.

You will find our contact information below:

Ne Plus Ultra ApS

45612791

Snebærhegnet 3

2670 Greve

nc@neplusultra.dk

53 53 42 99

It is not a requirement for our company to have an external DPO.

If you have any questions regarding the processing of your personal data, you can contact us using the information above.

When you visit our website, we use cookies to make the website function, as well as for statistics and marketing.

You can read more about this in our cookie policy.

Among other things, we use Google Analytics to measure traffic and behaviour on our website.

If you have questions about our site, or would like to know more about our products, you can contact us via:

Contact form

Email

Phone

Through these channels, we process your personal data so that we can engage in a dialogue with you, for example, to answer questions about our products.

We only process the information that you yourself provide us in connection with the communication.

We will typically process the following information: name, email, and phone number.

Our legal basis for processing this personal data is Article 6(1)(f) of the GDPR (legitimate interest).

We delete the communication once it is clear whether or not you wish to do business with us.

In order to deliver your goods, we need to communicate with you and process information about you.

We process, among other things: name, address, email, phone number, order details, and payment information.

Please note: we do not store your card details - they are handled by our payment providers.

The legal basis for processing this personal data is Article 6, section 1, letter b of the General Data Protection Regulation (necessary for the fulfillment of a contract).

We store the information for a minimum of 5 years in accordance with the Danish Bookkeeping Act.

We have a newsletter that you can voluntarily subscribe to – and you can always unsubscribe again.

The purpose of the newsletter is to send information about new products, offers, and news from Ne Plus Ultra ApS.

We will only send you emails if you have given active consent. This requires you to provide your email address, to which we will send a confirmation email (double opt-in).

Our legal basis for processing your personal data in connection with the newsletter is Article 6, subsection 1, letter a (consent) of the General Data Protection Regulation.

We process your data as long as you are subscribed to the newsletter. Upon unsubscribing, we will stop sending newsletters.

We are required to store all accounting vouchers in accordance with the Danish Bookkeeping Act. This means that we store invoices and similar vouchers, which may contain general personal data such as name and address.

Our legal basis for this is Article 6(1)(c) of the General Data Protection Regulation (legal obligation).

We store the information for a minimum of 5 years after the end of the financial year.

We collaborate with data processors who process information on our behalf. This may include:

Payment providers (MobilePay, Nets, Stripe)

Delivery partners (DAO, GLS, PostNord)

Webshop platform and hosting (e.g., Shopify/WooCommerce or similar)

Analytics tools (Google Analytics)

It is our responsibility to ensure that your personal data is processed properly. Therefore, we set requirements for our partners and enter into data processing agreements where necessary.

We do not disclose your personal data to third parties.

We do not carry out profiling or automated decision-making.

As a general rule, we use data processors within the EU/EEA.

If we use data processors outside the EU/EEA (e.g., Google), we ensure that transfers are made based on valid transfer grounds, such as the EU's standard contractual clauses.

We protect your information using technical and organisational security measures.

We have internal procedures for how we handle personal data, and we continuously train employees in GDPR.

Under the General Data Protection Regulation, you have a number of
rights:

Right of access: The right to see the information we process about you.

Right to rectification: The right to have inaccurate information corrected.

Right to erasure: The right to have information deleted in special cases.

Right to restriction of processing: The right to have processing restricted.

Right to object: The right to object to processing, including direct marketing.

Right to data portability: The right to receive your information in a structured format.

Right to withdraw consent: If processing is based on your consent, you can always withdraw it.

If you wish to complain about our processing of your personal data, please contact us at nc@neplusultra.dk

You can also complain to:

The Danish Data Protection Agency

Carl Jacobsens Vej 35

2500 Valby

www.datatilsynet.dk

We may amend this Privacy Policy if necessary. The most recent version will always be available on our website.